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Frequently asked questions

Everything you need to know about our rental process.

Browse our rental catalog, add the items you love to your quote list, then submit your event details through the Request a Quote form. Our team will respond with a personalized proposal.

No account is required. Your quote list is saved locally in your browser as you browse, so it's ready whenever you return.

Rental orders start at a $400 minimum in rental items. Order minimums may be higher in some locations based on delivery area, event logistics or service requirements. Delivery, pickup, setup, taxes and other applicable fees are calculated separately and do not count toward the rental-item minimum. Final requirements are confirmed after your event details are reviewed.

Yes. Delivery, professional setup and pickup are available across our confirmed service areas. Logistics are confirmed in your personalized quote based on your venue and access.

We serve New York City and surrounding confirmed service areas. See our Service Areas page for details, or contact us about a specific location.

We recommend reaching out as early as possible, especially for peak season and large events. Inventory is reserved upon confirmation and any required deposit.

No. Customer pickup orders do not have a rental-item minimum. Pickup and return times must be confirmed in advance.

Yes. All customer pickup orders require a security deposit. The amount is based on the value and contents of the order and will be confirmed on your emailed quote.

Customer pickup is available from our warehouse at 445 Merrick Road, Lynbrook, NY 11563. Pickup and return times must be confirmed in advance.

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